Terms and Conditions


The vacation package being offered is provided by Club Exploria, LLC (“Sponsor”), a Delaware limited liability company whose address is 25 Town Center Boulevard, Suite C, Clermont, FL 34714. Sponsor is the developer and seller of Club Exploria, a multi-site timeshare plan. You must attend a 90-minute minimum timeshare sales presentation about the benefits of being a member of Club Exploria. If applicable, you must attend this presentation with your spouse or domestic partner. More time may be necessary if you choose to purchase. This offer is designed for individuals who are at least 30 years of age or older. Purchaser, and their spouse or domestic partner, if combining income, (hereinafter “Purchaser”) each party must present a valid state-issued driver’s license (with the same mailing address) and a valid credit card (not attached to a debit account) at check-in for incidentals/security deposit.

Purchaser must have a gross annual household income of at least $70,000 and have a minimum credit score as established by this Sponsor. Purchaser may not have filed for bankruptcy or been adjudicated bankrupt or insolvent within the past 7 years. Only married couples and domestic partners attending a sales presentation at a Club Exploria resort location (and who provide proof of cohabitation through government-issued identifications showing an identical home address) may combine their income, and, if married or in a domestic partnership, both spouses and domestic partners must attend the tour together. 

Employees of Sponsor and persons having attended a sales presentation with Sponsor within the last 12 months are ineligible to participate purchase a vacation package. Only one vacation package per household.

If applicable, Exploria Resorts Owner Participation Requirement:

To be eligible for selected reservations and package use, ALL OWNERS on the Account are required to travel and attend the minimum 60-minute Owner Update together. The scheduled times of Owners Update depend on the property location of update. Failure of all parties on the Account to travel and attend the required presentation will result in forfeiture of the package and associated gift(s). Exploria Resort property owners’ accounts cannot be in Collections, Bankruptcy nor have an active Loan Modification. Exploria Resorts Owners/Members may not travel on a promotional package within 6 months of their most recent stay/tour.

This vacation package is designed for families and for recreational and vacation purposes, not to exceed a maximum of four (4) people per offer (four (4) person max (based on accommodations type). There is no obligation to purchase a timeshare interest. If you fail to attend the sales presentation or meet the requirements set forth in these Terms and Conditions, you understand that you will be charged the full retail value for the accommodations and any gift(s) received less the purchase price of the vacation package and will not receive any promotional gifts described herein. Promotional gifts, if included in the selected package, will be provided upon completion of the timeshare sales presentation and tour during the vacation, or sooner if required by law.

Purchaser must not be scheduled to attend any other timeshare sales presentation(s) at the destination region while staying or touring on any vacation package sponsored by Club Exploria.

Owners having attended a sales presentation with Sponsor within the last 6-months are ineligible to participate purchase a vacation package. Only one vacation package per household.

Group travel on this vacation package is not permitted. Group travel is defined as traveling with friends or family on separately purchased packages, to the same destination during overlapping travel dates.

Purchaser cannot attend the timeshare sales presentation on the date of arrival or date of departure. If attendance at a sales presentation is made under an exception on the date of departure, the guest must first check out of their accommodations and their flight must not depart within or less than 7 hours after scheduled tour time. Purchasers living within a 50-mile radius of the resort in the vacation package do not qualify to participate in this offer, but may qualify to participate in an offer at an alternative resort destination. This vacation package may NOT be used in combination with any other promotional offer or used in conjunction with any other vacation ownership interest. Two or more vacation packages may NOT be used at the same time to extend your travel dates.

This offer is non-refundable and non- transferable except as described herein or as required by law. Failure to comply with the rescheduling policy, attend the sales presentation, or meet the eligibility requirements will result in forfeiture of the package price and benefits of the package. You may cancel and request a refund at any time within thirty (30) days following the date that you purchased your vacation package, and the refund amount will be the purchase price of the vacation package less the retail value of any gift(s) and/or accommodations received. If you have used any of the days or nights accompanying this vacation package, you are ineligible to receive a refund. Club Exploria reserves the right to cancel any reservations and issue a full refund for any reason until 3 days prior to scheduled check-in, whereas fees are 100% nonrefundable.

If a travel date was not selected when the vacation package is purchased, Purchaser must travel within 12 months from the date of purchase. Because the Sponsor subsidizes the cost of this vacation package in order to offer it to you at a discounted price, the Sponsor has instituted this Late Cancellation/No-Show Policy. Full pre-payment using a major credit card or debit card with the VISA or MC logo is required. Subject to any applicable statutory cancellation rights, this is a non-refundable, non-transferable advance purchase package. Purchaser may reschedule a reservation one time at no charge. A $65.00 charge applies to each reservation change thereafter. Any change made within 72 hours prior to check in or vacation no shows will be charged $90.00 if your accommodations were in a hotel or studio unit; $120.00 for a one-bedroom unit; and $150.00 for a two-bedroom unit. By purchasing a vacation package, you are agreeing to this policy.

Pets are not permitted in Club Exploria properties. However, service animals as defined by the ADA are permitted. Emotional support animals are not recognized by the ADA as service animals. Thus, they are not permitted.

Sponsor and its direct and indirect parents, subsidiaries and affiliates, and each of their respective employees, officers, directors, shareholders, affiliates, and agents are not responsible for any printing or typographical errors contained herein. Sponsor is not responsible for any Acts of God, personal travel interruption, transportation costs, taxes, fees or personal illnesses preventing purchaser from using the vacation package within the provided time period. Medical, personal, physical or economic issues are the sole responsibility of the purchaser and do not provide a reason(s) for cancellation of package purchase outside of the provided period.

This promotion is intended to solicit purchasers of timeshare interests in Club Exploria. The price range of the intervals is $8,200 to $40,075, plus annual dues. Prices subject to change. Void where prohibited by law. The verifiable retail value of this offer is from $595.00 to $1,500.00.

Notwithstanding any current or prior election to opt-in or opt-out of receiving telemarketing calls or SMS messages (including text messages), by entering my contact information, including my telephone number, I am giving Club Exploria, LLC, its direct and indirect parents, subsidiaries, and affiliates (“Exploria Resorts”) permission to contact me about this and future offers, at the telephone number, or physical or electronic address I have provided including SMS messages (including text messages), telephone calls using prerecorded messages or artificial voice, and calls and messages delivered using auto telephone dialing system or an automatic texting system. I understand that this permission overrides my listing on any state or federal Do Not Call list and any prior listing on the company Do Not Call list of Exploria Resorts. I can opt-out of future calls at any time by requesting to be placed on the company Do Not Call list of Club Exploria Resorts by calling 866-645-4311.


RIGHT TO CANCEL OR MODIFY PROMOTIONS AND TERMS AND CONDITIONS. Sponsor, in its sole discretion, reserves the right to cancel, terminate, modify, or suspend the Promotion in any way as deemed necessary by operational procedures and/or as otherwise mandated by State or Federal Laws.

Sponsor shall have no liability for any failure to comply with any provision of these Terms and Conditions due to occurrences beyond the Sponsor’s control, including events that delay, hinder, or otherwise prevent the performance of any act required by Sponsor or in any way necessary to support the Promotion, including, without limitation, war (whether or not declared), revolution, riot, insurrection, strike, labor troubles, inability to procure materials or services necessary for performance, restrictive governmental laws or regulations, invasion, armed conflict, hostile act of foreign enemy, acts of terrorism (foreign or domestic), sabotage, radiation or chemical contamination, ionizing radiation, acts of nature (including without limitation, hurricane, tornado, flood, storm, tempest, wildfires, or earthquake), explosions, plague or other serious epidemics, public health emergencies, communicable disease outbreaks, or pandemics. If the product purchased becomes no longer valid due to associated changes then use of the package offer will be restricted, voided, forfeited, loss, or replaced with option of accommodations provision only. This constitutes the entire offer for the Promotion and no other representations, oral or otherwise, will apply.


This offer is not directed to residents in any state in which a registration of the timeshare plan is required but in which registration requirements have not yet been met.